Terms of use

General

These terms apply to the use of the Raanana Jazz Festival – World Jazz Music website at raananajazzfestival.com (“the site”). The festival takes place at the Raanana Pais Music Center (“the festival”, “we”).

These terms, together with the privacy policy, govern the use of the site. Using the site means you accept them. If you do not agree, please do not use the site.

We may update these terms from time to time. The current version is always on this page and applies from the day it is published.

What the site offers

The site gives information about the festival: the programme, the artists, the venue, visitor information, the workshops and links for buying tickets. The site itself does not sell tickets or take payments.

Tickets and cancellations

Tickets are sold on the Raanana Municipality ticket site (tickets.raanana.muni.il), and that system’s terms also apply to your purchase.

• Cancel up to one week before the show: a cancellation fee of 5% of the purchase amount applies.
• Later cancellations: no refund.

To cancel a ticket, contact us through the contact page. All of this is subject to the Israeli Consumer Protection Law, 1981, and its regulations.

Seats are held until the show starts. Latecomers may be let in only at the production’s discretion and when it does not disturb the show.

Programme changes

The production may change dates, times, stages and artists. We will announce any change or cancellation of a show on the site and the festival’s channels, and refunds will follow the ticket system’s terms and the law.

Intellectual property

All content on the site – text, design, logo, photos and videos – belongs to the festival or to its rights holders (including photographers and artists) and is protected by copyright. Do not copy, publish or use it without prior written permission.

Links to other sites

The site links to sites and services run by others, such as the ticket site, social networks and navigation apps. We are not responsible for their content or for your use of them.

Liability

We try to keep the information on the site accurate and current, but it may contain errors or change. It is provided as is, and to the extent the law allows we are not liable for damage caused by relying on it or by the site being unavailable.

Fair use

Do not use the site in a way that could harm it, its operation or other users, or for any unlawful purpose.

Law and jurisdiction

Israeli law applies to these terms and to the use of the site. If any clause is found unenforceable, the rest remain in force.

For questions about these terms, contact us through the contact page.

Last updated: 18.10.2026