Privacy policy
What is collected when you use the site, and what is done with it.
General
This privacy policy applies to the Raanana Jazz Festival – World Jazz Music website at raananajazzfestival.com (“the site”). The festival takes place at the Raanana Pais Music Center (“the festival”, “we”).
We respect your privacy. This policy explains what information is collected when you use the site, what it is used for and what choices you have. Using the site means you accept this policy.
For privacy questions, reach us through the contact page. Users under 18 should read this policy with a parent or guardian.
We may update this policy from time to time. The current version is always on this page and applies from the day it is published.
What information is collected
The site needs no registration and does not ask for personal details to browse it.
- Technical information: as with any website, technical details such as your IP address and browser type reach the site’s host (GitHub Pages) and Google’s font service (Google Fonts). This does not identify you directly.
- Stored in your browser: the site keeps your language choice and the shows you starred in “My line-up” in your browser (localStorage). It stays on your device and is never sent to us. You can clear it in your browser settings.
- Meta Pixel: the site uses Meta’s measurement tool (Facebook and Instagram). It sets cookies in your browser and sends Meta information about your visit – for example which pages you viewed – so we can measure our advertising and show festival ads to relevant audiences. Meta handles this information under its own privacy policy. You can block cookies in your browser settings and manage your ad preferences in Meta’s ad settings.
Buying tickets
Tickets are sold on the Raanana Municipality ticket site (tickets.raanana.muni.il), not on this site. The personal and payment details you give when buying go straight to the ticket system and never pass through us. The ticket system’s own privacy policy applies to purchases, and we recommend reading it.
Workshop sign-up and enquiries
Workshop sign-up uses a Google Form. The details you enter are kept by the festival and used only to handle your registration and contact you about the workshops. Details you send us in a message are used only to reply to you.
We will only send you news or marketing if you asked for it, and you can ask to be removed from the mailing list at any time.
We will not pass personal information you gave us to a third party without your consent, unless required by law, a court order or a competent authority.
Links and outside services
The site links to and embeds services run by others – for example the ticket site, Instagram, Facebook, Waze and the Google map on the venue page. Their own privacy policies apply when you use them, and we have no control over them.
Security
We take reasonable steps to protect the information that reaches us. Still, no method guarantees complete protection against faults or malicious acts. If we learn that personal information has been compromised, we will work to tell the people affected.
Access, correction and deletion
You can ask at any time to see, correct or delete information you gave us, through the contact page. We will handle your request promptly.
Other
This policy is part of the site’s terms of use. Israeli law applies to it.
Last updated: 10.11.2026